1. Collection of Personal Information
We will only collect personal information with your expressed consent and by first notifying you of the purposes for our doing so. For every purpose, you will have the option to provide consent or not. We collect certain personal information from you when you set up an account or otherwise when you use the services available through our website (“Services”). The personal information we collect includes:
Contact details such as name, email address and phone number; User information collected via cookies such as IP address, device and browser type and also information about how you interact with our services, e.g.: which features are used and which buttons are clicked. Other information we receive from you through your contacts with us. Personal data will be held by SMH Solutions using appropriate safeguards to maintain its privacy and security.
2. Use of Personal Information
We use personal information collected for the following purposes:
To provide our Services in accordance with relevant terms and conditions
To develop and improve our Services
To monitor the provision of the Services through the website
To provide compliance with legal obligations, or protection and enforcement of legal rights
To provide offers about our Services and related marketing communications
3. Disclosure of Personal Information
We may come to share personal data with third parties for the purposes explained above. All such disclosures will be subject to appropriate legal obligations to safeguard your personal data and only use the personal information for the purposes for which you have consented.
4. Storage and security of your personal data
Your personal data is stored in electronic and physical records maintained by SMH Solutions and/or its service providers. SMH Solutions is based in the UK and currently only stores and processes data within the European Economic Area (“EEA”). SMH Solutions will only transfer your personal data outside the EEA in compliance with applicable law. By submitting your personal data, you agree to allowing your personal data to be transferred, processed and stored overseas so long as SMH Solutions complies with its obligations under applicable law.
6. Your Rights
It is our obligation to only process personal data that is accurate, relevant and necessary taking into account our legitimate purposes and your consent. You have the right to control what we do, including the right to withdraw consents you have previously provided as well exercising the right to be forgotten by having us delete all personal information we have collected. You may exercise your rights to update personal information, change consents and / or request that your personal information be deleted permanently.
In regards to the above, you will need to contact us in the following manner to change your data preferences.
SMH Solutions Limited, 37 Elm Green Close, Worcester, England, WR5 3HD
01905 955 035
Policy last amended 19/06/23